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Returns and exchanges

To start your return, enter your order number and email address or phone number

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

Please remember that we can't resell any worn clothing but we will wash and donate all returned products to people in need.  We kindly ask that you try to order the right size or gift to a friend if the size isn't perfect.

Are there any charges for return?

  • There are no charges for domestic returns*
  • Original shipping charges are non-refundable

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.