FAQ v1 (don't use)
We source our cotton from the Izmir region of Turkey. Izmir is known for having some of the highest quality fibers in the world. Our famers and dexters (clothes dyers) are GOTS certified which ensures that all agricultural practices in line with organic standards.
We created our shipping boxes entirely out of recycled cardboard and natural dyes. We also use high-performance packaging tape made with environmentally-preferred hot-melt, solvent free adhesive. So you don't have to worry about the environmental impact of buying online.
You might notice that our products aren't 100% organic (5% elastane) and a waistband. We developed our cotton inlay under the waistband so you make minimal contact with these materials. We couldn't find a way to create a product without comprising style, comfort, and quality. But we are working on finding a solution (more coming soon)!.
How much does shipping cost? Over $50 is free shipping (domestically, within the USA and Canada). The rest is the going freight rate.
What is our return policy? We will accept returns and exchanges within 30 days of purchase, no questions asked, for free. Since we can’t resell returned products due to sanitation concerns, we will wash and donate all returned products to people in need. Please respectfully try to order the right size (reference our size guide) or gift to a friend if the size isn't perfect.
When exactly will I receive my order? Please use the tracking code that you received in your email receipt or in your account settings.
Have questions, ideas, or concerns? Email us at firstname.lastname@example.org